FAQ'S

Category: Delivery

You will receive an email from us with your tracking information and estimated delivery date which is provided by our shipping aggregation service. For international orders, we use a local courier service provider and will contact you personally on the tracking number for the same. Additionally, an order confirmation message is shared with you on your registered Whatsapp number.

Category: Delivery

All online orders from isotraps.com costs Rs50 for shipping Pan-India. International orders have an additional charge which is mentioned at the time of checkout basis the delivery address.

Category: Delivery

We ship all orders within 24 hours of receiving them, until specified with a date of shipping (in case of pre-orders). Please check your spam folder in case our email was redirected there. Kindly allow us 2-5 working days for your order to be delivered. International orders take 5-10 working days to get delivered.

Category: Delivery

We ship and deliver all our orders Pan-India and internationally in all 192 countries.

Category: Delivery

All online orders are shipped from our Fulfilment Centre located in MUMBAI.

Category: Delivery

Most of our shipments get fulfilled by BlueDart Air courier service which is the fastest domestic courier service provider. For other pincodes, our shipping aggregator makes sure to assign the strongest courier partner to ship your order at the earliest.

Category: Delivery

Due to logistic issues out of our control, there might be an occurrence of delayed delivery on the expected date. Feel free to contact us and we will solve this at the earliest.

Category: Delivery

Due to logistic issues out of our control, there may occasionally be a delay in shipping your order. Do not worry as we are only looking to fulfil all orders that are confirmed.

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