All orders once confirmed with an Order Number cannot be cancelled. We will look to fulfil this order at the earliest. However, you can modify the order for size or product provided the order is in the ‘Unfulfilled’ status. Once the AWB is printed for an order, the changes cannot be modified. To do so, simply drop an email to isotraps.in immediately with your order number and the changes to be made and the team will happily assist you.

We have an Exchange Policy of 7 days from the date of receiving the product for online orders Catering to the hygiene standards for our products; all the exchanges received will go through a quality check by our team and would be further approved/declined for exchange. We reserve the right to not accept a return if the products are returned after use. the products are damaged. the products do not have all the tags.

You will receive an email from us with your tracking information and estimated delivery date which is provided by our shipping aggregation service. For international orders, we use a local courier service provider and will contact you personally on the tracking number for the same. Additionally, an order confirmation message is shared with you on your registered Whatsapp number.

Once we receive the returned item, you will be informed with a confirmation that we will process the exchange within 7-10 business days.

No problem; reach out to our Whatsapp chat and you can place an order over the phone instantly by mentioning the required product and by filling in all the right shipping details.

Kindly drop in an email to isotraps.in with the order number as well as pictures of proof on the defects. Once confirmed, our team will shoot an email back to you mentioning that your product will be recalled to the warehouse and will ship a fresh piece back to you.

If you have received an order confirmation email and a follow-up email mentioning that your transaction has failed, do not worry. Your order will be shipped as this would be a glitch with our payments aggregator. Once an order number has been generated, your order will be shipped and delivered as per our policy.

Kindly drop in an email to isotraps.in with the order number as well as pictures of proof on the defects. Once confirmed, our team will shoot an email back to you mentioning that your product will be recalled to the warehouse and will ship a fresh piece back to you.

Machine wash works for all our tees. air-dry. avoid dry cleaning. Use cold water to avoid colour bleed & shrinkage. do not iron the print directly.

All online orders from isotraps.com costs Rs50 for shipping Pan-India. International orders have an additional charge which is mentioned at the time of checkout basis the delivery address.

A pre-order is the reservation of an item that is available to purchase but will be shipped out based on the mentioned date. Please make sure to read the Product Description on orders that are of PRE-ORDER status.

As Isotraps caters to the oversized fit, if you’re unsure about sizing, we recommend going one size down from your regular size. For example, if you normally wear an M, you can go ahead with an S with us. Once comfortable, you can always upsize if you prefer a looser look. It’s worth noting that our sizing chart is available on our website, which provides detailed measurements for each size to help you choose the perfect fit.

We ship all orders within 24 hours of receiving them, until specified with a date of shipping (in case of pre-orders). Please check your spam folder in case our email was redirected there. Kindly allow us 2-5 working days for your order to be delivered. International orders take 5-10 working days to get delivered.

We ship and deliver all our orders Pan-India and internationally in all 192 countries.

All online orders are shipped from our Fulfilment Centre located in MUMBAI.

Most of our shipments get fulfilled by BlueDart Air courier service which is the fastest domestic courier service provider. For other pincodes, our shipping aggregator makes sure to assign the strongest courier partner to ship your order at the earliest.

Due to logistic issues out of our control, there might be an occurrence of delayed delivery on the expected date. Feel free to contact us and we will solve this at the earliest.

Due to logistic issues out of our control, there may occasionally be a delay in shipping your order. Do not worry as we are only looking to fulfil all orders that are confirmed.